Welcome to Remo WhatsApp Manager
Remo WhatsApp Manager is an intelligent WhatsApp automation platform that lets your business engage with clients 24/7 — answering inquiries instantly, scheduling appointments automatically, qualifying leads, and guiding them through your sales process, all through WhatsApp, the messaging app your clients already use every day.
What Can Remo Do for Your Business?
Remo connects directly to your WhatsApp number and acts as a smart virtual assistant that:
- Responds instantly to client inquiries at any hour, day or night
- Answers questions about your products, services, locations, and availability
- Schedules appointments automatically without any manual intervention
- Sends follow-up messages to re-engage leads that have gone quiet, at a moment it chooses
- Shares documents and images — brochures, floor plans, photo galleries — on demand, matching the specific photo a client asked for
- Understands voice notes and can reply by voice, or place an outbound call when a client asks to be called
- Hands off to a human agent when a client needs personal attention
- Classifies leads automatically with AI-driven categories so you focus on the right ones
- Stops contacting people who opt out, permanently and automatically
- Imports leads from external sources (CRM, ad campaigns, web forms) via a webhook
- Tracks your entire sales funnel from first contact to closing
- Collects feedback automatically after every meeting
Who Is This Platform For?
Remo is ideal for businesses that:
- Receive a high volume of WhatsApp inquiries
- Want to provide instant responses without staffing around the clock
- Need to qualify leads before passing them to a sales agent
- Want to automate appointment scheduling
- Need to track client engagement and measure satisfaction
- Want to centralize leads coming from different sources (WhatsApp, ads, CRMs)
Remo is particularly well suited for real estate agencies, property developers, and service businesses that manage appointments and client inquiries at scale.
How to Use This Documentation
This guide is written for business owners and team members who want to use the Remo platform. No technical knowledge is required.
| Section | What You'll Learn |
|---|---|
| Getting Started | How to connect your WhatsApp number and choose the right setup |
| Dashboard Guide | A walkthrough of every section of the management dashboard |
| Bot Features | A detailed explanation of everything the bot can do |
| Managing Clients | How to view, configure, and interact with your contacts |
| Analytics | What data is collected and how to read it |
| Deployment | How to host this documentation on your own domain |
Start with Getting Started to connect your WhatsApp number and get your bot up and running.