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Location Information

Remo can share your business location details with clients directly through WhatsApp whenever they ask where to find you or where a scheduled appointment will take place.

What Gets Shared​

When a client asks for your address or directions, the bot sends:

  • Location name — the name of the office, showroom, or site (e.g., "Main Sales Office", "Phase 2 Show Suite")
  • Full address — the complete street address
  • Description — any helpful notes, such as parking instructions, which entrance to use, or nearby landmarks

If you have multiple locations, the bot lists all enabled ones.

Managing Your Locations​

Locations are managed in the Configuration → Scheduling section. For each location you can:

  • Set a name, address, and description
  • Define weekly availability windows for each day of the week
  • Set the meeting duration and how far in advance a client can book
  • Choose the timezone the location operates in

Example Conversation​

Client: "Where is your office?"

Bot: "We have two locations where you can meet us:

📍 Main Sales Office — 123 Business Avenue, Tower B, Floor 3. Open Monday to Saturday, 9am–6pm. Parking available in the building's underground garage.

📍 Development Site — 456 Project Road, Entrance Gate 2. Show room visits by appointment only."

Integration With Scheduling​

Locations are also used by the booking system. When a client schedules a meeting, the bot includes the address of the appointment location in the confirmation message.

If a client later asks "where is the meeting?", the bot will provide the address of their booked appointment directly.